Return Policy

Return Policy for Drop Wireless Products

Due to the unique software and blockchain nature of our products, once a unit is delivered to the customer, it is NOT ELIGIBLE for return. We understand that defects can occur, and we are committed to ensuring the quality and functionality of our products.

In Case of a Defective Product:

  1. If you believe your unit is defective, please contact our customer support team immediately with detailed information about the issue.
  2. We will provide instructions on how to return the unit for inspection.
  3. Upon receiving the unit, our technical team will thoroughly inspect and test it to confirm the defect.
  4. If the unit is found to be defective, we will send you a replacement unit at no additional cost.
  5. If the unit is not found to be defective, it will be returned to you.

Thank you for your understanding and cooperation.

Contact Information: For any issues or further assistance, please contact our customer support team at [email protected].

We appreciate your trust in Drop Wireless Network and are dedicated to providing you with high-quality products and excellent customer service.

Sincerely, Drop Wireless Team